Terms and Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. ICG Certification Prep School and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if ICG Certification Prep School believes that customer conduct violates applicable law or is harmful to the interests of ICG Certification Prep School and its subsidiaries.
In addition to the terms defined throughout these Terms and Conditions, the terms "you", "your" and "yours" refer to the surfer, customer or purchaser utilizing this Site to obtain Services. The terms "we", "us" and "our" refer to Interlan Consulting Group.
2. Changes to Terms and Conditions
Interlan Consulting Group reserves the right, at any time, to modify, add to, delete from, alter, or update these Terms and Conditions ("Changes"), and you agree to be bound by such Changes. Changes shall be effective immediately upon notice thereof, which may be given by any means including, but not limited to, posting on this Site, or by electronic or conventional mail. You agree to regularly review the Terms and Conditions posted at this Site and to be aware of Changes. Your use of this Site following any Changes constitutes your agreement to follow and be bound by these Terms and Conditions as changed.
3. Permitted and Prohibited Uses
This Site is intended for the lawful use of members of the general public who are over the age of 16 years. Subject to these Terms and Conditions, Interlan Consulting Group grants you a non-exclusive, non-transferable, limited right to access, use and view this Site and the information thereon, including without limitation, all text, design, graphics, drawings, photographs, video clips, music and sounds, and all trade marks, service marks and trade names used at this Site and the selection and arrangements thereof (collectively, the "Content"), solely for your own personal use, provided, however, that you may not, nor may you allow others to, directly or indirectly: sell, license, rent, reproduce, modify or attempt to modify or create derivative works from the Content in any way or reproduce or publicly display, perform, transmit or distribute or otherwise use the Content for any public or commercial purpose, including without limitation use of the Content on any other website or in any environment of networked computers; transfer the Content to any other person without the prior written explicit consent of Interlan Consulting Group; use this Site in any manner that could damage, disable, overburden or impair this Site; upload, post or otherwise transmit or distribute on this Site any items, including without limitation computer viruses, Trojan horses, worms, backdoor, shutdown mechanism or other harmful, disruptive or destructive files or computer programs; interfere with the security of, or otherwise abuse, this Site or any Services, system resources, accounts, servers or networks connected to or accessible through this Site or associated or linked sites; infringe on any patent, trade-mark, trade secret, copyright, right of publicity, or other proprietary right of any person, or impersonate any person or entity; disrupt or interfere with any other person's use or enjoyment of this Site or associated or linked sites; use any robot, spider or other automatic program or device, or manual process to monitor, copy, summarize, or otherwise extract information from this Site or the Content in whole or in part; use or attempt to use another's account, password, service, system or other information without prior written authorization from Interlan Consulting Group, or create or use a false identity on this Site; transmit on, to or from this Site spam, chain letters, junk mail or any other type of unsolicited mass e-mail; upload to, distribute to, or otherwise disseminate through this Site any material or information of any kind that is threatening, harassing, libelous, defamatory, obscene, pornographic, fraudulent, deceptive, abusive, or otherwise violates any law or infringes or violates any rights of any other person or entity, or contains a solicitation of funds, advertising, or a solicitation for goods or services; or attempt to obtain unauthorized access to this Site or portions of this Site which are restricted from general access. You also agree that you are solely responsible for actions and communications undertaken or transmitted in the course of your usage of this Site, and that you will comply with all laws that apply or may apply to your use of or activities on this Site or in respect of the Content.
4. Copyright and Trademarks
Unless otherwise noted, all Content is subject to intellectual property rights including copyrights and trademarks held or licensed by Interlan Consulting Group. You may print or download one copy of the Content on this Site on a single computer for your personal, noncommercial use, provided you keep intact all copyright and other proprietary notices. Any other reproduction or use without express prior written permission from Interlan Consulting Group, or Interlan Consulting Group's content providers as the case may be, is strictly prohibited. Except as expressly provided herein, no license to use or reproduce the Content is given to you and all intellectual property rights therein are expressly reserved. Systematic retrieval of data or other Content from this Site to create or compile, directly or indirectly, a collection, compilation, database or directory without express prior written permission from Interlan Consulting Group is prohibited.
5. Links and Third Party Websites
Interlan Consulting Group may provide to you, on this Site, links to Third Party Websites operated by other entities. These Third Party Websites will typically be identifiable through a change to the URL in your Web browser, though the Site does occasionally contain content from Third Party Websites within the www.interlanconsultinggroup.com, www.certificationprepschool.com, www.certprepschool.com, or www.icgpm.com URL. You agree that this Site provides no dialogue box or other clear demarcation indicator when you leave this Site and enter a Third Party Website. Links to Third Party Websites does not constitute an endorsement, sponsorship or recommendation by Interlan Consulting Group of the Third Party Websites, the entities themselves or of any content, services or products available on or through such Third Party Websites. If you use these Third Party Websites, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses and other destructive elements. Links do not imply that Interlan Consulting Group or this Site is affiliated or associated with, or is legally authorized to use any trade-mark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any Third Party Website is authorized to use any trademark, trade name, logo or copyright symbol of Interlan Consulting Group. Third Party Websites may create other contractual obligations between you and the third party entity in addition to these Terms and Conditions.
This Site will from time to time contain materials, data or information provided, posted or offered by third parties, including but not limited to advertisements. You agree that Interlan Consulting Group shall not have any liability whatsoever to you for any such third party material, data or information.
6. Submission of Information
Although Interlan Consulting Group may provide certain security in an effort to protect the electronic transmission of certain information that you submit to Interlan Consulting Group through this Site, Interlan Consulting Group does not guarantee the security of any information transmitted to or from this Site, including to or from any Third Party Websites linked to this Site. Submission of any financial (e.g. credit card) or other information to this Site or to any Third Party Websites linked to this Site is entirely at your own risk and responsibility. Do not send any confidential or proprietary information to Interlan Consulting Group through this Site. Except for personal information about you, any information you do send to Interlan Consulting Group through this Site will be deemed NOT to be confidential ("Non-Confidential Information"). For any Non-Confidential Information you do send, you hereby grant to Interlan Consulting Group a worldwide, royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, distribute and sublicense any and all material or information submitted by you to this Site and/or to incorporate it in other works regardless of form, medium or technology.
8. Cancellation/Refund Policy
If the student withdraws from a course at least fifteen (15) calendar days before the first day of the course, they will receive a full refund of the total course fee minus a $145 administrative fee; If the student withdraws from the a course within fifteen (15) calendar days, but before seven (7) calendar days of the first day of the course, they will receive a 50% refund of the total course fee; If the student withdraws from the a course within seven (7) calendar days of the first day of the course, they will receive no refund of the course fee; If the student is a no-show, they will receive no refund of the course fee; Interlan Consulting Group reserves the right to cancel or reschedule classes at any time due to operational needs. Should a class be rescheduled or cancelled, the student will be given credit towards a future class. In the event that there are no scheduled classes within 60 days, the student will be eligible for a full refund. Interlan Consulting Group reserves the right to remove a student from any course at any time for any reason. In the event a refund is required, tuition fees will be refunded by either, at Interlan Consulting Group's sole discretion, a credit issued to the student's credit card or check mailed to the student's billing address within fourteen (14) calendar days after the course start date. Books shipped/downloaded to students are non-refundable and in the event of a refund request, the refund amount will be reduced by the price listed on the back of the books. All cancellation or refund requests must be made in writing via email to email@example.com or via fax to 831-536-1600.
9. 100% Pass Money Back Guarantee Policy
PMP Exam Prep Boot Camp - To qualify for the 100% pass guarantee a student must meet the following criteria: the student must attend the entire 3-day course; a student must complete three full-length practice exams from our online practice exam site; and the student must send the post-exam assessment report from Prometric to firstname.lastname@example.org or fax them to 831-536-1600 within 10 business days of failing the exam.
If a student qualifies for the 100% pass guarantee, and fails the PMP exam a total of 3 times within 180 calendar days following completion of the course, ICG Certification Prep School shall refund the full tuition.
Refunds will be sent via a paper check and mailed to the student within 30 days of receipt of proof of the third exam failure. Under no circumstances shall the amount refunded be greater than the amount paid for the course.
10. Retake Policy
A student may retake their original course without charge one (1) additional time within six (6) months of their original class sitting at the discretion of ICG and their being space available for the student to attend the class on the date they have selected. Students will advise ICG at least one week in advance of the class date which they wish to attend as a retake to receive approval to attend on that date.
ALL CONTENT AND SERVICES PROVIDED ON OR THROUGH THIS SITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE. THE CONTENT IS PROVIDED WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. INTERLAN CONSULTING GROUP, THEIR AFFILIATES AND RELATED ENTITIES, NOR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENTS, THIRD PARTY CONTENT PROVIDERS OR LICENSORS WARRANT THAT THE CONTENT IS ACCURATE, RELIABLE OR CORRECT; THAT THIS SITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED OR THAT THE CONTENT IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THIS SITE IS SOLELY AT YOUR RISK. UNDER NO CIRCUMSTANCES DOES THE INTERLAN CONSULTING GROUP NOR ITS AFFILIATES, GUARANTEE OR PROVIDE WARRANTY TO THE STUDENT’S ELIGIBILITY TO SIT FOR THE PMP EXAM. THE PROJECT MANAGEMENT INSTITUTE AT ITS SOLE DISCRETION MAKES SUCH ELIGIBILITY DECISIONS. SINCE ELIGIBILITY DECISIONS ARE MADE BY A THIRD PARTY, THE INTERLAN CONSULTING GROUP MAKES NO GUARANTEES AS TO THE STUDENT’S EXPERIENCE OR EDUCATIONAL PREREQUISITES TO QUALIFY FOR THE PMP EXAM. FURTHER, BECAUSE THE PROJECT MANAGEMENT INSTITUTE IS A THIRD PARTY, THE INTERLAN CONSULTING GROUP CANNOT GUARANTEE PDU’S WILL BE DEEMED SATISFACTORY TO MEET THE MINIMUM EDUCATIONAL REQUIREMENTS AS SET FORTH IN THE PROJECT MANAGEMENT PROFESSIONAL CREDENTIALS HANDBOOK. STUDENTS SHALL BE RESPONSIBLE FOR ENSURING THEY MEET ALL OF THE REQUIREMENTS TO SIT FOR THE PMP EXAM AND SHALL IN NO CASE HOLD THE INTERLAN CONSULTING GROUP, NOR ITS AFFILIATES RESPONSIBLE AND SHALL HAVE NO RECOURSE IF DENIED PERMISSION TO SIT FOR THE PMP EXAM. BECAUSE SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES, THOSE EXCLUSIONS MAY NOT APPLY TO YOU.
12. Limit of Liability
IN NO EVENT SHALL INTERLAN CONSULTING GROUP, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, PARTNERS, EMPLOYEES, REPRESENTATIVES, CONTRACTORS, AFFILIATES, SUCCESSORS OR ASSIGNS BE LIABLE TO YOU FOR YOUR ACCESSING OF THIS SITE OR UNDER OR RELATED TO THIS AGREEMENT FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, RELIANCE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, LOSS OF EXPECTED SAVINGS, OR ANY OTHER NON-DIRECT DAMAGES HOWSOEVER CAUSED WHETHER OR NOT INTERLAN CONSULTING GROUP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND THEIR COLLECTIVE MAXIMUM LIABILITY TO YOU UNDER OR RELATED TO THIS AGREEMENT SHALL IN NO EVENT EXCEED ONE-HUNDRED DOLLARS. THE LIMITATIONS OF LIABILITY AND DISCLAIMERS IN THIS AGREEMENT SHALL APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, WARRANTY, STRICT LIABILITY, NEGLIGENCE OR OTHER TORT AND SHALL SURVIVE A FUNDAMENTAL BREACH OR BREACHES OR THE FAILURE OF THE ESSENTIAL PURPOSE OF CONTRACT OR THE FAILURE OF AN EXCLUSIVE REMEDY. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, INTERLAN CONSULTING GROUP'S LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.
You agree to defend, indemnify and hold harmless Interlan Consulting Group, and their respective directors, officers, partners, employees, representatives, contractors, affiliates, successors or assigns, including all third parties mentioned at this Site, from and against any and all claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from your use of this Site and the Content or your breach of these Terms and Conditions or in connection with your use of the Services.
14. Governing Law and Venue.
These Terms and Conditions shall be construed in accordance with the laws of the State of California, without giving effect to its conflict of laws provisions. You agree to submit to the exclusive jurisdiction of the state courts located in Santa Cruz County, California, and the federal courts located in the Central District of California, with respect to disputes hereunder.